Last Updated: [21 Feb 2025]

Welcome to Dokanbari.com! By accessing and using our website, you agree to abide by the following terms and conditions. Please read them carefully.

1. General Terms

1.1. By using Dokanbari.com, you agree to follow these terms and conditions.
1.2. We reserve the right to modify these terms at any time. Continued use of the platform after updates means you accept the changes.

2. Account & User Responsibilities

2.1. Users must provide accurate and complete information when creating an account.
2.2. You are responsible for maintaining the confidentiality of your account details.
2.3. Any unauthorized use of your account should be reported immediately.

3. Orders & Payments

3.1. All orders placed through Dokanbari.com are subject to acceptance and availability.
3.2. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
3.3. Payments must be made through the available payment methods. Failure to complete payment may result in order cancellation.

4. Delivery Policy

4.1. We aim to deliver products within the estimated timeframe, but delays may occur due to unforeseen circumstances.
4.2. Customers must provide accurate delivery details to avoid delays or failed deliveries.
4.3. In case of a failed delivery attempt due to incorrect information, additional charges may apply for re-delivery.

5. Cancellation & Refund Policy

5.1. Customers can cancel orders before they are dispatched. Once shipped, cancellations are not allowed.
5.2. Refunds (if applicable) will be processed within [X] days after approval.
5.3. If a product is damaged or defective, customers must report it within 24 hours of delivery with proper proof.

6. Product Return & Exchange

6.1. Returns are accepted only for defective or incorrect items, subject to verification.
6.2. Items must be returned in their original packaging, unused, and in resellable condition.
6.3. We reserve the right to refuse returns that do not meet our policy conditions.

7. Pricing & Promotions

7.1. All prices are listed in BDT (Bangladeshi Taka) and may change without prior notice.
7.2. Discounts and promotional offers are subject to specific terms and conditions.

8. Liability & Disclaimers

8.1. We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
8.2. Dokanbari.com is not responsible for any direct or indirect damages caused by the use of our platform.

9. Privacy Policy

9.1. Your personal information is protected under our Privacy Policy and will not be shared without consent.
9.2. By using our website, you consent to the collection and use of your data in accordance with our Privacy Policy.

10. Governing Law & Dispute Resolution

10.1. These terms and conditions are governed by the laws of Bangladesh.
10.2. Any disputes arising from the use of our platform will be resolved through mutual discussion or legal proceedings in Bangladesh.

For any questions or concerns, please contact us at [Insert Contact Information].

By using Dokanbari.com, you acknowledge that you have read, understood, and agreed to these terms and conditions.